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From SEO to AEO: is your e-commerce ready?

For years, SEO (Search Engine Optimization) was essential for digital visibility. However, user behavior has evolved, and the rise of AI-powered answer engines like ChatGPT and Google SGE introduces us to a new era: AEO (Answer Engine Optimization). The goal is now to be the best answer, not just to rank links.

Models like GPT and other LLMs are trained with vast amounts of text and generate responses. Being the source of those answers increases your visibility and authority online.

Why is this crucial?
Users ask questions and expect direct, instant answers. AI selects responses—it doesn’t just rank links. Your content must be machine-readable as well as human-optimized.

Key differences between SEO and AEO:

Feature SEO AEO
Goal Appear in search results Be cited by AI
Focus Keywords, backlinks Clear and structured answers
Success Clicks and ranking Featured snippets, mentions in answers
Channels Google, Bing ChatGPT and other LLMs

Specific implications for E-commerce

Micro-moments and user intent: in e-commerce, users search for products, solutions, and comparisons. AEO focuses on satisfying that intent directly. Being the answer is the gateway to a potential purchase.

Product content optimized for AEO:

  • Rich and detailed product descriptions: include benefits, use cases, and comparisons.

  • Product page FAQs: anticipate and answer common questions (compatibility, warranty, sizes, materials).

  • Reviews and UGC: AI values authenticity. Encourage detailed reviews and structure them properly.

  • Research potential questions: identify complete questions (what, how, where, when, why) linked to your niche.

  • Optimization for Featured Snippets: provide concise, direct answers similar to Google snippets.

  • Buying guides and educational content: articles like “Guide to choosing the best…”, “How to use…”, “Comparison: …”.

  • Advanced use of Schema Markup:

    • Product: details, price, availability.

    • Review: product ratings.

    • FAQPage: common questions.

    • HowTo: guides and tutorials.

  • Glossary or dictionary of terms: especially helpful for technical products.

  • Analysis and monitoring: use Google Search Console and other tools to track performance and adjust.

Practical examples

Nike – What it does well

  • Optimized product descriptions.

  • Product-specific FAQs.

  • Conversational, intent-driven content.

Result: Google SGE highlights Nike content for commercial intent queries.

Sephora – What it does well

  • Large volume of educational content.

  • Use of FAQ and HowTo markup.

  • Product pages include multiple direct answers.

Result: Featured as a trusted source in AI responses about skincare and makeup.

IKEA – What it does well

  • Natural language in titles and descriptions.

  • Structured data for products, FAQs, and HowTo.

  • Highly visual and explanatory content (step-by-step guides, videos, tips).

Result: Frequently cited by ChatGPT and Google SGE for queries like “how to organize a small space.”

Conclusion

The shift from SEO to AEO is not the end of optimization but an essential evolution. For e-commerce, it means moving from “I want to rank my link” to “I want to be the definitive answer.”

In this new context, AEO and CRO (Conversion Rate Optimization) go hand in hand. Attracting traffic from ChatGPT or Google SGE is meaningless if your site doesn’t convert.

That’s where TITANPush comes in: we help stores personalize navigation, display relevant products, and reduce friction in the buying process—turning traffic into real sales.